@Todd_Nilson’s post about gaming got me thinking about everyone’s backgrounds here. How did you get in to Community Management, or whatever it is we call what we do these days!
For me, I spent many years in L&D at one of the UK’s largest insurers where eventually I began working alongside one of our resident trailblazer @Mike_Collins. Mike was working hard at getting people to think about collaboration on a fairly basic SharePoint site and eventually a Ning community and I was hooked. Eventually I took over the reins from Mike as he left to go and blaze his trail somewhere much more accommodating, and got involved in our internal project to build an internal community on Yammer. We got this underway and began engaging people across the group (starting small with a view to growing as we went along) I eventually fell victim (or not) of the axe of redundancy, which led me to where I am now, officially starting in our customer learning team but being tenacious enough to get myself as a key voice and protagonist in the project to launch a customer community, eventually leading to me landing the role of Community Manager (although it sits alongside my other role as a Customer Success Manager too, where I worked alongside new member here @Chris_Detzel. And here I am, always learning, always looking for ways to improve. The journey continues.
What’s your origin story?