These are good concrete actions to take going forward. Thank you! That’s what I’ve been having most trouble with - making the conceptual concrete. As in, what are the concrete first things I need to prioritize as the new community manager? Not just the conceptual?
I am good at ideating/ high-level thinking. But it is a challenge coming up with concrete, replicable systems to scale community that will definitely result in an ROI for the company. There are existing infrastructure, but it’s only 1 year old, and I’m charged with transforming it to generate an ROI. Any pointers?