What Do Online Community Software Platforms Cost? (A primer)


(Richard Millington) #1
Originally published at: <strong>https://www.feverbee.com/platformscost/</strong><br><br>Continuing our platform-themed week; a quick primer for those looking at costs of community platforms.

Pricing

The pricing structure of Lithium, Jive, Salesforce, Telligent, and most community platforms today is typically based upon monthly or annual usage tiers.

In theory, this means you begin at a low level (usually an estimate based upon existing traffic to your website) and gradually pay more as the community grows. In practice, you’re more likely to be transitioning from one platform to another and stay within a single pricing tier.

The objective of tiers is to make the community affordable to more organizations but create a ‘lock in’ to the platform as your community (and presumably your investment in the community) grows.

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