Hey everyone (especially the @INDISPENSABLES group!)
As many of you know, I’ve recently signed my first professional book contract (with Pearson).
The goal of the book is to be the most tactical guide to creating a customer community ever created. If my last book focused on the strategy, this one is going to be a step by step tactical guide to starting and managing a successful community. It’s a modern overhaul of Buzzing Communities (which is now 7 years old!).
My plan is to pack it full of the best examples, real data, and advice to setting up a community out there.
I’m looking for your ideas for topics you would like to see, areas you feel don’t get enough coverage, and anything else which would help you improve how you build a community today. If you have any ideas, let me know!