The Customer Satisfaction Strategy For An Online Community


(Richard Millington) #1
Originally published at: <strong>https://www.feverbee.com/customersatisfaction/</strong><br><br>Continuing from online community strategy.

Let’s imagine your community is to improve customer satisfaction (or customer success).

Your objectives first are to establish what behavior would drive that success. These are the behaviors your entire community is designed to facilitate.

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