Hello from Sydney Australia!
I’m so happy I’ve found this community, I have recently been given the title of ‘Community Manager’ for a new government online community and have NO IDEA how I’m going to turn this little project around, or even where to start! It’s literally like a tangled fishing line has been handed to me (complete with 4,252 un-engaged and certainly not active members) to sort out and get on the straight and narrow.
My directors have little to no knowledge of how online communities work… except that they need someone to run it all, oh and that they want it to start generating revenue ASAP. You can imagine my joy when I discovered that there is a whole community of community managers that know what they are talking about!
It’s gonna be a learning curve to say the least but a challenge I’m up for! Hopefully I can contribute something here along the way… even though I’m an absolute beginner, yes there will likely be a TON of questions from me!
Looking forward to learning and growing with you all.