Provide Useful, Relevant, Trustworthy Information First

(Richard Millington) #1
Originally published at: <strong></strong><br><br>I used to try to build a sense of community among members far too early.

The problem was people didn’t know each other yet. They didn’t know if they wanted to be associated with one another. They didn’t fundamentally trust that this was a useful place where people like them hang out.

In psychological terms, this is known as cognitive trust

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