We don’t have a community manager at my organization, but we do have an online community. By virtue of my role, I’m the most relevant person to level up and tackle some of that work more strategically.
It’s a private community for a consortium of international higher education institutions. Our members are academic staff (librarians, technologists, etc.) and faculty.
I’ve been looking at FeverBee’s courses. Given that we already have a community in place, should I skip the “How to start an online community” course and go for the “Successful community management” one?
What other professional development resources have you taken in the last couple years that were useful to you in your work?
I’m interested in conferences, online training, books, what have you – even interesting people to follow on the Twitters.
The other part of my role has to do with the consortium’s communication strategy. Since we’re geographically dispersed, most of this happens online, though not all of it in our community system. I’m especially interested in the intersections between community management and organizational communication more broadly – email marketing, webinars, f2f events, etc.