Hi guys, I wanted to ask you opinion on conditional pre-moderating. Our forum has recently seen a surge of toxic and negative activity. The initial cause is the problems with the product (game), but it’s spiralling into a very nasty direction when good members who want to participate in constructive discussions stop interacting because their posts get buried in flames. Negativity and bashing are contagious. I have 7 volunteer moderators, which is ok to get the job done in a normal situaion, but with the amount of violations we see right now we simply are not able to act quickly enough. Posts sit out there for hours before being removed and do the harm.
As an interim measure I am thinking of creating a hidden group of “trouble makers” - members whose posts will need to be premoderated before going public. If a user’s posts have been moderated at least 2 times, they end up in that group and their posts go public only after one of the moderators approve it.
What do you think?