Hi, I am managing an online patient community of about 30,000 members with various chronic conditions (diabetes, MS, arthritis, epilepsy, fibromyalgia, Chron’s, cancer…). Obviously, a lot of members are over 50 and are not at ease with the Internet and with technology in general.
We have good acquisition rates every month, however the interaction levels are low. We only get about 150 comments per month.
What could we do to encourage people to share on our forum? They do read the discussions and articles that are posted, but only few of them react.
Would appreciate any ideas/tips/advice for this specific type of community. Thank you!