NPS periodicity

Hi everyone!
I want to start to run NPS on my community.
How often should I run them?
Should I segment my base?

Please share your opinion

Thanks

Pls help this little non British person: NPS?

Hi Francesca here is a link to NPS What is Net Promoter Score (NPS)? 2021 Guide & Definition
Net Promoter Score (NPS) is a customer loyalty and satisfaction measurement taken from asking customers how likely they are to recommend your product or service to others on a scale of 0-10—but there’s a lot more to the story than that.
Hope that helps?
Hope you have a great day
Kind regards Tina

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