At first glance, I’m really excited about some of the resources I see up here, and even more excited about connecting with other members who are experiencing similar challenges, or who may be a little further advanced in their journey who can offer advice.
I’m Christina from just outside Chicago and I’m with PwC.
I’m in the early stages of building an internal center of excellence designed advance our internal (employee) community strategy. Ultimately we will build communities across the firm, partnering with business to develop the community strategy and provide the day to day management services to ensure success.
My biggest challenge at the moment is describing in simple, yet powerful terms, how communities can benefit the organization from a business perspective – to gain buy in from stakeholders to get started. The people side of it is crucial, but I need evidence that communities can reduce costs, create efficiency and consistency, generate revenue, reduce attrition, accelerate skill building, etc.
If anyone has any studies that offer relevant stats that might be useful or has an example of a super-clean business case, I would love to see it!