Thanks for the feedback everyone!
I ask because we are having a lot of success with our Moderator (me) sharing about my family’s experience with cancer.
I definitely don’t make it all about me. But I have done a Meet the Moderator piece and shared about my Dad’s experience with cancer and will sometimes call on my experiences when someone is struggling with something similar. This has proven very effective for us. The community truly views me the Moderator as part of the community and not just staff. It gives me some “street credit” lol. They value that I know what it is like to be where they are. Similarly to the way that members appreciate Community Mentors, Ambassadors, Superusers (whatever you want to call them).
We were just curious what others have experienced. It’s an interesting discussion to have what is more valuable moderation experience vs personal experience with the topic. Moderation can be taught.
I apologize with my late reply. Bad community etiquette posting a question and disappearing!!
@lolmol you’re right that is exactly what happens here!
Thanks again for taking the time to share,