Meet your fellow classmates

(Lacey Horta) #42

Hey Everyone!

Just started the Online Community Management course.

I’m the Moderator of, and can’t wait to get started with the course!


(Sarah Hawk) #43

Hey @lacey_ccs – fantastic!
If you have any questions, feel free to hit me up any time.

(Sarah Hawk) #44

A post was merged into an existing topic: Meet your fellow SCM classmates

(Sarah Hawk) #45

A post was merged into an existing topic: Meet your fellow SCM classmates

(Sarah Hawk) #46

A post was merged into an existing topic: Meet your fellow SCM classmates

(Dean Samways) #47

Hello all!

I’m just about to kick off my first FeverBee course and thought I’d drop you all a quick hello before the real work starts :slight_smile:

My name’s Dean and I’m Zapnito’s Engagement Manager. At Zapnito we have developed an online community experience targeted at those in the knowledge industry who wish to create, share, communicate and comment upon long-form pieces of expert editorial (think scientific and medical journals and you’re on the right track).

My goal is to help our clients build the very best, most active and engaged communities around their fields of interest, and with FeverBee as a partner, I’m sure we’ll succeed in doing just that.

Looking forward to hearing your stories and touching base with you all again as we progress through the courses together.

Best wishes,


(Katie Andresen) #48

Hello! I’m Katie and I manage community at Brigade, a social network for voters. We’re looking to build a stronger sense of community on our network and also cultivate power users who can lead action and engagement. I’m fairly new to online community management, but have supported communities IRL. Notably, I supported a network of sister city organizations in Northern California that partnered with the Japanese Consulate in SF and have fostered community while working with International PEN, a writers’ network.

(Sarah Hawk) #49

Welcome Katie – great to hear from you.

I’m in the process of putting together a resource for creating successful superuser programs. It’s almost at the point where I need some feedback. If you think it would be useful for you, I’d love to share it and see what you think.

You might have valuable insights for Dimitris here:

(Katie Andresen) #50

I’d love to share thoughts! My email is

(Aisha Abdullah) #51

Hi All!

I’m the new (as of 6 days ago) Community Specialist for the Neuronline community at Society for Neuroscience. I’ve just begun the How to Start an Online Community course, and I’m looking forward to learning from everyone here!


(Sarah Hawk) #52

Awesome! Welcome Aisha, I’m glad you’re here.
I know a bit about your community from our work with SfN. If you need support, shout out any time.

How are you finding Discourse?

(Todd Nilson) #53

Welcome, @aabdullah, it’s great to see you here! I am sure you are getting up to speed on the SfN community effort, but it would be good to hear you talk about your goals or any immediate challenges you’re trying to address.

(Aisha Abdullah) #54


I was familiar with Discourse as a user so now I’m just familiarizing myself with the admin side of things. I’ve only just gotten my login today but I’ve found it to be fairly intuitive so far.

(Aisha Abdullah) #55

Sure! As the name suggests, Society for Neuroscience (SfN) is a professional society for neuroscientists in the US and around the world. SfN’s online blog, Neuronline, has a Discourse community that has primarily functioned as a commenting system for blog articles and a forum for special events, like the upcoming annual meeting. We’re working right now to engage SfN members outside of blog articles and special events and create a more active and interactive community on Neuronline.

(Todd Nilson) #56

That’s great to hear @aabdullah. As you may know, I did a bit of work with SfN before you joined up. Please let me know if you’d like to schedule some time to catch up via phone.

(southpaw) #57

Hi y’all,

I’m Southpaw, online Community manager at Republic Wireless, a young, affordable, US wireless service provider. I started out as a superfan in the RW online Community at their launch, was hired about a year ago, and became Community Manager just recently. I’m eager to work my way through the online courses here with a couple of colleagues as we look for new opportunities to engage our members and strengthen the resources our Community offers.

We recently migrated our Community to Discourse, so it’s exciting to see this “classroom” utilizing the same platform.

My only regret since beginning the training is realizing that I’ve joined this Community just after @HAWK’s departure. Looks like she has been a vibrant, admired, lead-by-example Community manager, and I can already tell there’s a lot to learn just from exploring the content she left behind.

(Sarah Hawk) #58

Thank you for your kind words, I appreciate them.

I still drop in here most days and I’m happy to help. You can also find me at Discourse meta. I work for them these days.

(Carlos Figueiredo) #59

Hello, Everyone. My name is Carlos Figueiredo and I’m new to Community Management itself. I just started the course “How to Start an Online Community”, and I guess my motivations might be unique in a sense.

I have worked with online communities (primarily online gaming communities) for the last 10 years (including 6 years at Disney Online Studios/Club Penguin). My area of focus is online safety and digital citizenship - currently with the role of Director, Community Trust & Safety at Two Hat Security in Canada. My role involves encouraging positive and healthy interactions online as well as understanding disruptive user/player behaviour and how it can be avoided and mitigated.

I’m very interested in learning more about community management as I talk to a lot of brilliant community managers (and online safety professionals) and would like to better understand the discipline. Particularly, the psychological aspects of community management, why we gather as a community online and what drives our behaviours - both towards pro-social actions and anti-social actions. Also, the ROI of adding community/social elements to products.

With a handful of videos in, I can already draw some interesting parallels between the social value that an online community brings and the behavioural challenges that may come with it.

Looking forward to collaborating and discussing different topics. Happy to be here!