Measuring Community Satisfaction

metrics

(Richard Millington) #1

Open question for everyone here today.

Do you measure attitudes or how satisfied people are with the community? If so, how do you measure it?

Do you use surveys?

Do you count the numbers of likes/thumbs up? (unary system)
Do you count thumbs up - thumbs down (binary system)
Do you use a five-star rating system? (quinary system?
Do you use a sliding scale system?

Reviewing a few different options here and keen to see what everyone else uses.


(Travis King) #2

We’re planning on introducing some surveys, but my current measure of community satisfaction lies solely on my gut.