I currently manage our online Community which contains both a Knowledge Base and a Forum. Within the knowledge base we have knowledge articles and within the forums we have blog posts.
The two content types really confuse our internal users. I try to explain that a knowledge base is meant for troubleshooting solutions while the blog is meant to offer user perspectives, announcements.
Does anyone have both a Knowledge Base and a Community blog? If so, have you run into this problem and how did you create a clear definition to avoid confusion.