(Richard Millington) #1

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Imagine a colleague learnt a technique that would save her 12 minutes per day (or one hour per week). That adds up to 48 hours per year for a period of 3 years (average employee retention rates). If she costs the organisation $70 per hour, that one tip is worth $10k+. Now imagine she shares that tip with the rest of the team and it spreads to 10 other staff. That one tip is now worth $100k+. These are the kind of sums what makes building a community of practice within organisations so appealing. It’s the kind of maths that…