Our Jive-x contract is up early next year and we’re planning to migrate as well. Getting demos from the usual suspects at this point - Salesforce, Lithium, Higher Logic, etc.
Lithium didn’t offer us a free migration, but if we migrate before our Jive contract is up, then they won’t have us double pay for the overlapping months, which is nice.
We use Salesforce for other areas of the company and have had a couple calls with them, but no demo yet. I haven’t seen their platform in a couple years, so it’ll be interesting to see.
We had a good demo with higher logic. Only real down side is that we use the shared document functionality in Jive quite a bit and there’s no replacement for that with HL. They integrate with SF and Marketo, which would be nice.
Part of me is tempted to build a site with separate forum, blog, and search functionality (as well as in browser testing, which our devs would like), integrated with our docs. But then I’m left to sort out groups and advocates, and still doesn’t help with shared docs.
Lithium’s support has been way better than Jive’s - even before Jive was acquired. But they can’t fix the rewards system it seems - which has given me a combined “no one is getting points” and “this former employee just got 25k points” in the last month.