Hello together!
I’m searching for advice regarding a like or rating system for user generated tutorials in our community website. I hope you can help me. Please keep in mind that I’m kinda new to the community business and I’m still learning (trainee/apprentice for 2 years).
Here are some backround information:
Our software company is programming everything themselves and it’s a knowledge community where normal users help each other.
The site consists of 3 main sections:
- Forum
- Media
- Tutorials
This makes it very hard to keep a consistent concept. In the media section
you can “like” an uploaded picture, song or video.
I know from a survey which we did, that after creating questions (which happens in the forum) users tend to read tutorials. I included that in my level/points system and gave
"create tutorials" significant more points than “create post”. But is this enough motivation to have my users to continuously write tutorials? Should I also include a rating system
for the tutorials (like in the media section)?
FYI: The tutorials section is influenced through moderators mostly which have deep knowledge about our products. There are not a lot of normal users who are creating tutorials.
I hope this question holds up to the Feverbee community standard. By the way, maybe you already noticed but I’m not a native english speaker. Forgive me any faux pas.