My name is Danielle and I have taken the Strategic Community mgt course over the past months while we were launching our community GlobalFarmers.com. Our commnunity is a closed community which is only available for our Rabobank agricultural clients. We strongly believe that is not only more about offering finance (anyone can do this right?) but also providing knowledge and a trusted network.
As a product owner I try to prioritize all the requests that come in from various stakeholders in our organisation. And since we are starting this community we don't have a lot of members yet who we can ask for feedback. So trying to make a shift from opinions (we should really do this because this a cool!) to a more strategic approach will definitely help me!