Hi Nick_Emmett, thank you for your reply, you are correct, community interaction does not really exist within the courier industry, we (The DX) are however split over two customer bases, we have courier, but we also run a private subscription based mail network, predominantly for the legal sector. This is where I feel there is an opportunity to introduce a community based platform.
Hello wonderful people,
Just wanted to introduce myself and hopefully get to know you all better soon. My name is Shreyas. I’m a Computer Science engineer who chose to become a community manager. Currently based out of Bangalore, India. I have been a full-time community manager for 2 years now and have been building communities as a volunteer for over 4-5 years now. Super interested in developer communities and love teaching digital literacy skills to the youth when I’m not doing my day job. I also contribute Mozilla and a couple of other open source tech communities.
When I’m not working, I try the best dishes/beer from cafes and restaurants in the city and hone my skills as a mobile photographer.
Hey @Schuamy, wish I’d known you 2 weeks ago. Not sure if you know, but the Mozilla Foundation organizes an event called the Mozilla Festival every year at Ravensbourne. They had a call for proposal for youth-led sessions. Since you’re working with students, this might be an interesting opportunity- not to forget, an amazing opportunity to network.
Got it @DeanG - sounds like an exciting opportunity - jhave you done any work around researching the opportunity, to establish if there’s a “need” for such a community? i.e. what sort of value people would like to receive and share? Are there in fact any other communities out there that do similar things? It’d be great for us to follow your journey here and help in any way we can through this Community.
Hey @dun3buggi3 and @Schuamy - welcome to the Feverbee community - it’s great to hear from you, glad you jumped in and talked to us
@dun3buggi3 - are you working within a community(s) right now? Or just contributing and adding value across a few? [quote=“dun3buggi3, post:254, topic:2430”]
I’m a Computer Science engineer who chose to become a community manager.
what made you decide to follow that path?
@Schuamy we have a few other members here in the education sector that would definitely be worth connecting with, let me get those and add them in here for you
Edit by Hawk: Tagging @ Sarah_Whiting @Mike_Collins @MsCiaraB @aberc @JLacey @jennyrhill @eflatsy
what sort of specific challenges are you working on at the minute? Feel free to shout up with anything we might be able to help with here in the community - there’s a ton of knowledge and experience at all levels so don’t be shy. Even it’s just sounding an idea out.
Hi @Nick_Emmett, here’s a bit about my journey. [quote=“Nick_Emmett, post:258, topic:2430”]
what made you decide to follow that path?
I chose to become a Community manager after getting involved with the Community Building team at Mozilla and specifically took that decision after attending an my first Mozilla All-hands.
Welcome @Schuamy and @dun3buggi3!
Hi, my name is Ditte. I work as a student helper at Schneider Electric on the community management team. Beside that i’m studying a master in web communication and interaction design on university of southern denmark.
Welcome Ditte, glad you’re here.
That sounds interesting. Is there a psychology focus?
Hey @Ditte welcome to Feverbee Experts, it’s great to hear from you. What does being a student helper entail for you? Which areas of Community Management are you getting involved in? Any specific challenges you’ve noted in your time there? Feel free to throw any questions out to the community here, there’s a w i i i i i i i d e range of knowldge and experience in here, do your best to utilise it. And don’t be shy.
Hi @Ikenna_Ojukwu – so you’re here to learn more about Discourse?
You’ll find the relevant Discourse topics here – feel free to ask further questions and to dig around the platform here.
To be honest, you’ll probably get more value from joining the Discourse community as our focus here is on the science behind building communities more than the specifics of the platforms themselves.
Do you currently manage a community? Tell us about it.
I do! I help manage Unbounce’s online community which gives our customers a place to share their experiences using our platform (Unbounce allows our users to build high converting landing pages). I love it. Our Community is supported by both Unbounce folks and our customers. More often than not, it’s our customers answering other customers questions – which is so wonderful to see.
I’m so stoked to chime in here! In the short amount of time that I’ve scrolled through, there’s already so many gold nuggets!
Nice to e-meet you all, let’s talk COMMUNITY!
(… Or beer, I love that too.)
You’re in good company. I also love beer.
And community, for that matter.
Hi All - I just stumbled upon this community while listening to this podcast: Ep 263: Using Psychology to Build Active Online Communities: Interview with Richard Millington | The Psych Files
I run advocacy marketing at Cengage, an education and technology company. We are launching (soft launch) our first scaled community next week! It’s for Higher Education educators and we’re using Lithium as or community platform. I’m simply here to learn from all those who came before me!
If I can be of service to anyone here, let me know. You can learn more about my background on LinkedIn: https://www.linkedin.com/in/allisonjoneslinkedin
Thanks and Happy Friday!
Glad you found us.
Good luck with you launch. What is the community concept? Is it support for learners?
Yay! I love when that happens - hopefully you’ll find it to have been a valuable stumble!
This is awesome - what an exciting time for you - I hope to hear all about the launch goes along with the rest of your journey. What sort of value are you hoping members will get from being a member of your community - what’s your Why?
It’s great to have you here, feel free to ask any questions you have along the way and I know I speak on behalf of everyone here when I say we’d LOVE to hear more about your journey as it progresses
My name is Lucie and I am the Community & Quality Assurance Manager at ExamSoft. Our Company has a secure exam software that students use to take their exams and a platform for faculty members to build their exams. I was our Community manager about 2 years ago, moved into a different role and then was requested to come back and manage our Community.
We have about 2000 members which is little compared to our 40,000+users. One of my year end goals is to mass invite all of our Users to our Community. Another project I’m working on is bringing in our Listservs into our Community for private conversations to hopefully get Users move involved in the Community.
One of the issues I would like to tackle is people asking questions that have already been asked in our community. People post before searching which can be quite frustrating. I just signed up for the Community Management Course and I am excited to get started! I’m interested to learn how to get Users more engaged in our Community. I don’t have a marketing background so I’m excited to learn from you all.
That must be a nice affirmation of your skills.
I’m going to split your search-before-you-post challenge into a new topic to brainstorm.
Make sure you’re persuasive. Actually, I’d be keen to hear @richard_millington’s thoughts on this.
Here are another couple of relevant articles:
The Convincing Illusion
Why They Didn’t Participate When They Said They Would