Always great to see posts from new members, or perhaps members that have been quietly observing for a while! Welcome @Yannis_P_Triantafyll and @Travis , it’s great to hear from you. @Travis, have you migrated from one platform to another, is that what you mean? there’s a couple of threads around about that just now, it would be great to get any insight and advice on those, like this one, for example.
@Jeffrey_Otterspoor, great to see you in here, we actually sat and worked together for a couple of hours during the SPRINT workshops, hope things are going well for you guys.
For the record I’m Nick, I manage the community at FinancialForce, helping our customers build relationships, collaborate, get connected to people and information and try to just become awesome at what they do with our products. Been in the role officially for just over a year now and we’ve been steadily growing (just approaching 1K posts a month and closing in on 100 active customers per month). I wear two hats here, working as a Customer Success Manager alongside the Community role but I’ve just opened up the discussion about changing that. I’m finding that with the two hats to wear I have little time to be pro-active and think and act strategically, and I end up being more reactive than I’d like.