My boss has asked me to provide case studies of how social intranets delivered superior outcomes for organizations that adopted them. The social capital it takes to transition an organization from email to a social intranet is enormous. Why should we pay this price? What are the incredibly high value outcomes we can expect? Case studies from the nonprofit world would be most relevant to me, but transitions within global for-profit enterprises would still have persuasive value.
In advance, thanks for any help you can offer! I hope we’ll all be better prepared to make the case for community through this discussion.