@HAWK This doesn’t have to do specifically w/ a welcome area in the community, but has some relevance.
I have a couple of questions, one about surveying and the other about interviewing. I’d like to get some baseline sentiments from the entire base of our current partners, prior to building the community for them. Then, i’ll also be doing interviews with a smaller group of folks from this same group who have been identified as highly engaged with us and in my mind will likely end up our founding members of the community.
Have you, or anyone else surveyed your potential community members and if so, do you have samples or ideas of the right kinds of questions to ask to get good baseline data?
As part of this of building a research plan, I’m not only creating survey questions, but drafts of questions I’d like to ask during those more pointed interviews as well.
I’m perfectly willing to admit that I’m not necessarily an expert on creating surveys or interview questions, but I do know there is a lot of psychology behind asking them a certain way. I want to maximize these two opportunities for early learning from my potential constituents, so looking for any ideas or expertise that might be helpful to consider as I build out this process.