I manage both an external/customer-facing community and an internal/private enterprise community. There are hundreds of resources out there for increasing engagement in external-facing communities, but hardly anything to do with driving engagement for internal-facing communities.
The resources I have found for internal-facing communities all have to do with running a community for a single company, whereas I run a community for an automotive manufacturer that has thousands of dealership franchises whose employees access the community. Thus, suggestions such as “emphasizing/catering to the company mission statement” aren’t really relevant or applicable for me, since each dealership is run as its own company.
Any suggestions, links to resources, etc., would be greatly appreciated!