Originally published at: https://www.feverbee.com/solving-problems/
iTunes crashed any time I tried to download a purchased song.
I filed a support ticket and contacted Apple. The account rep sent me a link to their community with a solution from a member. It reads like this:
Open iTunes > click parental controls > disable access to the iTunes store (but enabling access to iTunes U).
Restart iTunes > click parental controls > enable access to the iTunes store.
Restart iTunes > click downloads > and download songs.
Not exactly a Jobsian solution is it? Communities can help identify problems the organization isn’t aware of and develop solutions…