In our Nethserver community we see a few members that are not ultimately happy with the platform chosen. We have discourse running and the criticism is that the forums are too much ‘Facebook like’ and they feel it is not ‘professional’ to talk about non technical subjects (like the community itself, or just general chitchat in separate sub forums)
My question is: How to deal with such critisism? Personally I want to stimulate giving likes by other members, since this is (one of) the pat on the shoulder that keeps members motivated to keep posting. It also will make clear what ‘the community’ thinks are valuable posts and posters. This is IMO an important thing to know for the team that runs the community.
Changing platform is not an option and as said, there are (VERY!) few members that have this complaint, but the members with this complaint are very active members that use NethServer in a more or less professional way.
What do you guys think?