i guess after a long time just reeding, this is my first question here on feverbee!
I’m leading a large german community for a long time now (around 18 years). We have 15 moderators, a couple of them have been a staff member for almost 10 years. Lately the staff activity is going doing
- The staff isn’t talking to each other. Before they say anything (what’s on their mind), they remain silent
Everyone is just doing what he likes. They don’t dive into discussions that could be hard to moderate
- In my opinion they don’t care (anymore) about the community. At least not as they’ve cared before. They just wait till I say something. It’s been a long time since they did something for the community by themself (creating ideas, find solutions,…)
- They’re stuck to their moderator privileges. Some of them haven’t moved or closed a thread in the last 9 month. If you ask them, they say something like “i have a lot of private stuff on my table but it’s gonna be better” Other moderators are complaining about this too (in private) but they wouldn’t say a word
How do you handle your staff member? Is this special to my team or do you have something similar? How should I handle this situation (it bothers me a lot)?
Thanks for your help!