Hey @BrentB – I’m glad you found us!
I’m curious about the features that were removed. Can you elaborate? What platform did they upgrade to?
The best way to start this process is by making a prioritised list of the features that your community members will need. For instance, the ability to upload images easily, which then display well, is going to be key to your success by the sounds of things. Once you have that list, it’s going to be much easier to shortlist platforms.
The other key considerations are budget and you/your team’s technical ability.
The CMX Platform Guide is a good place to start. It is slightly outdated, but the ‘9 questions to ask yourself’ are a great starting point.
[quote=“BrentB, post:1, topic:1796”]
What keeps people’s interests? What makes them want to come back for more?
[/quote] To crack this, you have to understand their motivations for wanting to join.
For instance, someone that is joining because they have an amazing new car and really want to show off is going to be attracted by features that allow them to do that. It might be a widget that displays the ‘car of the week’, or it might be the ability to vote for the best looking cars. Those people are driven by ego.
If it’s someone that is joining up because they have a passion for cars and want to make genuine attachments with other people that also love cars, then give them a way to form relationships. That might mean the ability to live chat, or automation rules that allow you to connect people that live in the same geographical area.
My personal tip is to get a platform that allows you to build a great notification system. The more ways that you can draw people back into your platform, the more quickly they will get addicted. Look for things like @tagging, favicon counts, push notifications. (Case in point, as I write this I can see at the top of my screen that there is someone else engaging me. That would have displayed if I was off platform as well.)
Does that give you something to work with?