I work for a Social Casino Gaming company.
Since our community does exist for quite a while (+ 15 years) and the target audience is slightly older, we do see our players pass away on quite a regular basis. This is of course sad but I must say that it also can show how amazing a community can be.
Our players tend to spend their time in one or maybe two of our many chats while they play our games. This means that over time the form bonds with other players and at times when one passes away they want to honor them.
We wholeheartedly support this. Players can sign up for a wake for the deceased player. They can let us know what the preferred chatroom is and what time. We only facilitate the room, the time and keep an eye out for other players that are…less respectful.
The rest is up to the players. We have seen wakes that lasted an hour or more, complete with speeches and nice stories. More often the players just respect the player by being silent for a couple of minutes and posting the rose smiley.
I can tell you that it is quite impressive to see a chat with +100 users be so respectful towards one person.
Last week we had our annual player of the year vote. Players are able to vote on our blog and let us know who they think is the player of the year. There was one clear winner but I also noticed some posts saying she recently passed away. After some checks this turned out to be true.
We decided to dedicate the player of the year to her, since she did win with the vast majority of the votes and it is a nice way to honor her. The community response is something you should really read yourself: