How do you honor users when they die?

challenges

(Nick Sandberg) #1

Firstly: thanks for reading and offering suggestions here. I wish I could use this amazing forum more often, but when I do I am immensely grateful. I appreciate everyone here!

Here’s my topic for discussion: We have a few members of our forum who are in hospice care and I am looking for creative ways to honor their legacy. We even have one individual who, as he is preparing to die, is archiving an entire lifetime of work to be featured on our private forum so his body of work has a place to “live” in perpetuity. I want to be able to make sure his esteemed memory is preserved.

How do you honor those community members who are no longer with us?


(Kathleen Ulrich) #2

One community I was a member of bumped the deceased 's threads every day for over a year. Any one could bump the thread in memory. Or maybe you could create a special badge?

I am sorry that you will loose valued members and friends. It as hard as losing friends in real life. It’s great you are thinking so positively about how to honor them.


(Nick Sandberg) #3

That is a great idea. Thanks, @Kathy! How did the CM initiate the bumping of threads? I like the idea of a special “in memoriam” badge… a candle perhaps…?

Thanks for the sentiments and well wishes. We work with a lot of patients who use medical cannabis, many of whom have very serious health issues. I am just planning on how we can best honor peoples’ legacies when they are no longer with us. I appreciate your kind words and suggestions.


(Kathleen Ulrich) #4

The CMs were part of it! This was on an old php platform and anyone could make a comment and that bumped the thread.

A candle would be lovely, I think.


(Janet Swisher) #5

It’s quite an honor that your member is using your space to create an archive of a lifetime of work. In light of the fact that nothing in the online world is “forever”, may I suggest giving a backup of this archive back to him and his family/loved ones? E.g., a screen-scrape requiring no back-end, stored on CD or thumb drive (or other hard-to-damage media).


(Nick Sandberg) #6

What a fabulous idea, @Janet_Swisher! I just spoke with our moderator to strategize the best way to accomplish this task. There is a LOT of info being posted every day so we want to start archiving/organizing that info ASAP. I’m hoping there is an easy way to meaningfully compile all this data from Discourse without a lot of manual transferring of files…


(sheila Hageman) #7

We had one of our moderators that passed. We left him in the list of moderators (Honorary), and gave him a custom title. “Gone, but never forgotten”.


(Wouter Schrijvershof) #8

I work for a Social Casino Gaming company.

Since our community does exist for quite a while (+ 15 years) and the target audience is slightly older, we do see our players pass away on quite a regular basis. This is of course sad but I must say that it also can show how amazing a community can be.

Our players tend to spend their time in one or maybe two of our many chats while they play our games. This means that over time the form bonds with other players and at times when one passes away they want to honor them.

We wholeheartedly support this. Players can sign up for a wake for the deceased player. They can let us know what the preferred chatroom is and what time. We only facilitate the room, the time and keep an eye out for other players that are…less respectful.
The rest is up to the players. We have seen wakes that lasted an hour or more, complete with speeches and nice stories. More often the players just respect the player by being silent for a couple of minutes and posting the rose smiley.

I can tell you that it is quite impressive to see a chat with +100 users be so respectful towards one person.

Last week we had our annual player of the year vote. Players are able to vote on our blog and let us know who they think is the player of the year. There was one clear winner but I also noticed some posts saying she recently passed away. After some checks this turned out to be true.

We decided to dedicate the player of the year to her, since she did win with the vast majority of the votes and it is a nice way to honor her. The community response is something you should really read yourself:


(Luis Villa) #9

Wikipedians do this with various comments/images of candles/etc. on the user’s talk page; it’s moving and relatively permanent, and gives folks who were particularly close to the deceased user the chance to talk, without getting “in the way” of the day-to-day of the board.

Don’t have examples I can find on this computer, but will try to find some later.


(Mark Williams) #10

At a previous company we had 2 of our “VIP” members pass, one quite suddenly. In both cases, we created a specific thread where people could post memories. We then posted a ‘banner’ announcement pointing to the thread. In both instances we sent the family a link to the thread along with a personal note with our team members’ feeling about it.

Note that in one case I had to send one of my team home for the day, she considered the passed member a friend and it hit her hard. I say this to make sure you are supporting yourself and your team, death can take an emotional toll on everyone.


(Nick Sandberg) #11

What a fabulous series of ideas. Thanks so much. Please accept our condolences on the loss of your members. you are absolutely right about the emotional toll it can take on a forum community, but also internally within a team.


(Nick Sandberg) #12

Great work! You managed to make me tear up at the office! What a great posthumous honor!