I’m currently the only person in my company running our online community, our company is roughly 170 people, and our data team has about 8 – there’s obviously a lot of strain on our data team to keep up with demands.
This quarter I’m looking to prove that if our customers sign up for our community, they are 99% (or more) less likely to churn.
Can I get some feedback into how i can phrase this request for our data team to apply the resources to this task? As I said, I’m a team of 1 so I rely on y’all for help in this area
Thanks in advance!!