Hey everyone, very excited to have finally found this community
I’ve been a community manager for the last couple of years, having started out as a very active member of the Monzo community about 4 years ago.
I’m now working for a company in London called Freetrade, building a community around our service, which enables customers to invest for the long term in the stock market.
Alongside our forum, we host regular events and so far, we’ve raised over £7m from crowdfunding which has been a fantastic way to create an engaged audience.
So far I’ve been reading Richard’s blog posts, going to CMX events & listening to the odd podcast episode etc. But I’ve been looking for somewhere to bounce ideas around with other community managers too so hopefully this is it!
At the moment I’m focused on finding ways to convert new joiners of our community to active contributors. I also want to get better at communicating the value of our community to the rest of the business. Lastly, we’re about to start international expansion into Europe which is giving me plenty to think about!
I’ve already discovered Suzi Nelson’s posts about engaging lurkers & accompanying blog so I’m off to a really good start here