Hello, brand new here! I’m currently evaluating the idea of building a discourse community to replace our typical forum community. We run a deal community and currently only offer the forum to our subscribing members but we’ll be looking to open that up to subscribers and non-subscribers as well.
One of the things that I have been noticing is that it’s very difficult to get some users to visit the forums at all because some of them find them too difficult to navigate and others don’t find them enticing enough (too boring, not enough instant gratification compared to social media platforms, etc).
The goal that I have will be to integrate the community in to our website so that it’s easier to access it, as of right now we’re currently hosting the forums on a subdomain of the website and there’s a link to from a dropdown menu.
Anyway, that’s all for now, I look forward to poking around here and learning from others.