This week, we’re joined by Blaise Grimes-Viort, VP of Social Media Services at eModeration.
Blaise Grimes-Viort is an experienced community and social media strategist. His career in community management started in 2001, and since then he has worked with global brands, start-ups and charities in fields such as publishing, FMCG, fashion, gaming, social networking, pharmaceutical, broadcasting, and telecomms.
Blaise was Head of Communities and Social Media for Hearst UK before joining eModeration as VP of Social Media Services. In his role, he oversees global community management, social media consultancy, social media training and social listening services. He is also tasked with new service and product development.
- “Companies are starting to recognize that there is a large benefit in not ignoring their international markets”
- “It’s downright dangerous not to have a [local CM]”
- “Know the difference between translation and localization”
- “Volunteers should not have to moderate”
- The different ways to approach the concept of Global Community Management
- The key skills that Global CMs need to be successful
- My toughest challenge when I held the role of a Global CM
- Why asking the stupid questions is so critical to success