Originally published at: https://www.feverbee.com/thread/
Why not just have a single thread and let everyone ask questions there?
This is an approach pioneered by Sephora (3000+ responses to this thread and counting).
But if anyone searches on Google for any of these topics, will they land on this thread?
If the top contributors want to easily find unanswered questions to answer, do they want to wade to the end of 3k+ responses? It’s hard to merge common discussions into a single, definitive, thread you can regularly update as new information comes to light.
If management want reports on which topics are most popular, which problems…