Some quick context: I’m new to community management and am just starting to feel out the ‘community’ hat and how to build effective programs that drive specific behaviors.
In my case, my community goals are directly oriented toward driving our users to other learning content (that lives in a different portal) to increase number of ‘learners’ and connect learnership with accelerated product adoption, deflected support tickets, etc.
I am still in a very explorative phase, and there’s just so much I don’t know (but trying hard to figure out as a team of one!) That said, I’m looking to build relationships with community professionals that are interested in sharing their experiences and insights around leveraging community to kickstart learning journeys.
Even if the goal of your community isn’t connected with the consumption of learning content specifically, I’m still eager to chat with anyone who is willing share their community approach and philosophies.