I have really started seeing posts with a question that has been answered many times before as a feedback mechanism.
Basically, what this says is: your current info is not written/signed/designed clear enough. I did not get it.
Before I thought: Idiots! Isn't it clear?!
Now I understand, it's not them who's wrong, it's me. Then I look at my articles, or my information architecture, and I always find something to improve.