We’ve been talking about the benefits of deep engagement a lot lately at work, and I figure it might be smart to put together a list of practical things that we do during the course of our days that actually stimulate this type of engagement IRL.
My No 1 tip relates to competence. Every time one of you joins up here I Google you. I make a note of your specific skills and interests and put it in a spreadsheet. I also email you personally in the hope that you’ll give me more information. Then every time someone posts a question or a challenge, I attempt to loop in someone from my database. That gives that person the opportunity to be an expert in their area of interest without having to declare themselves such.
Rich came up with a great one last week which I want to try. Every time someone emails you a question, answer it in the community and reply to them with a link to the conversation.
What are your tips for deep (or in fact any) engagement?