BIG GUIDE: Nurturing and Fostering Superusers In Your Online Community


(Richard Millington) #1

Originally published at:

Building and nurturing a powerful group of insiders is going to be a critical part of your job.

The challenge is to identify, nurture, and retain top members. These are the people who will answer every question, welcome new members, and put their soul into the community.

My colleague, Sarah Hawk (just about to depart for a fantastic new job at Discourse), has spent the last 8 months putting together the biggest and most comprehensive guide to building superuser programs ever created.

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