Hey @roisinkirby - I'm helping organise the event in London next month, so happy to give a bit of insight
In terms of the agenda, we are still to announce our mainstage speakers / case studies, but will be covering some industry findings as well as product updates - and of course showcasing some stories from various verticals. Our external keynote is Deanna Oppenheimer - who is "recognised globally as one of the most influential leaders in financial services and is a non-executive director for a number of companies including AXA Group and Tesco"
But what I am a big fan of (if I can do a bit of humble brag) is our breakout sessions:
- Panels - pretty standard in conferences, we will be talking about the bigger picture of digital customer experience, and the future of both community and social media management. Speakers confirmed as of yet are ING Group, Parrot, GiffGaff, HP, ScottishPower and Team Viewer.
- Roundtables - I know that what's valuable in these sessions is networking and sharing with peers, and that's why we are having 3 rounds of round tables moderated and led by @joecothrel and Dave Evans, touching upon things such as crisis management and also how the job of community manages are evolving. People will be in tables of 10 and the conversations will be facilitated by some of our internal experts.
- Workshops - Our Strategic Services team will be running 3 hands on workshops around internal readiness, measurement and growth - this is aimed at letting you leave the event with some ideas as to how to take action. I was part of that team for 3 years before moving into marketing, and are really really a strong asset within Lithium.
I can't really disclose who is coming without the interested people raising their hands, but I see you've also asked the question on the Lithium Community. All I can say is that our customers are really an awesome bunch, and always happy to help and network, rant and share stories - and will be more than happy to make a few intros on the day!
If you have any other questions, feel free to ping me here, on the Lithium Community (CharlotteK), email (charlotte.kubler @ lithium.com) or whatever is convenient to you
Hope that this has helped!
Side note: I was part of the initial team for your project back when it kicked off - so happy to connect about that too if needed!