Originally published at: https://www.feverbee.com/big-win/
The biggest wins in community management are not ‘sparks of genius’ moments you will have in the shower.
The biggest wins come from following and refining a process. The better the process, the bigger the win.
Our goal in the Strategic Community Management program is to teach you that process. This process matters. This process stops you getting sucked into day to day minutia which keeps you very busy, but doesn’t move the needle.
A Great Example Of A Big Win In Community Management
One of my favourite examples of a big win is from Riot Games (also students on…