Hiiii @HAWK ! I received a nifty email from feverbee inviting back and viola, here I am!
Our welcoming system has been manual for 3+ years. And by manual I mean, community members are manually welcoming new users with their own custom welcome templates daily. As the volume of new users is over 1k daily, the scale at which the community has taken this project on is remarkable. Using this manual system, we were able to get to 60% of all new members welcomed daily.
But, it’s an imperfect system in many ways (we want to welcome 100% of newbies!!), so time to automate it fully. This update will still include the community. Listeners who have reached a certain level of trust in the community will unlock the ability to welcome others. Once they opt-in, the welcome messages will be sent automatically from their account. The welcomers can opt-out at any point. In participating, if the newbie replies to the welcome note, the welcomer will be responsible for replying to them, showing them around the site, answering questions…etc.
Humans & technology working together to make the 7 Cups universe a more welcoming place!