I'm starting down the road of how we handle some of the things that I've been doing manually for some time but now need to think about how to do this in a more automated way. Following some recent content changes our weekly new members has roughly doubled and reaching out to everyone individually and manually is not scaleable or manageable!
I have a steering group meeting coming up where we're looking to spread the reach of my work and the Community more across the whole business, rather than primarily being guided and influenced by one area as it is at the minute.
I've been delving into analytics with our Search engine.
I am having some early conversations about how we can better facilitate the sharing of User Generated Content, templates etc within our community