Persuasion & Gaining Support
About the Persuasion & Gaining Support category
When Employers Don't Seem to Understand What a Community Manager Really Does
New initiative for engaging "lurkers"
Community Analytics Course
KPIs for Community Team Members
Defining & Defending Super Users Programs Internally
Using Automation to Support Motivation in Online Communities
Selling your Community to New Members (videos/orientations)
Why aren't you asking members to advocate for you?
How do you get buy-in from your data team?
Growing your team + Developing a staffing model
What's in your monthly reports?
What are you using to measure outcomes?
Intranet Case Studies
Communities should take ownership and become thought 'provokers'
Solving the 'engagement to value' problem
Starting a New Internal Community from Scratch - Looking for Advice!
Want To Become One Of Our Allies? (announcing the new book project)
Soft launching our newest project today
Need evidence that communities can reduce costs, create efficiency and consistency, generate revenue, reduce attrition, accelerate skill building etc
Business Value Metrics (PDF)
Calculate Your Community’s Value (free spreadsheet package)
Interesting Activity Benchmarks From An Internal Online Community of Practice
How many active users did you get in your first year of the community? (B2B)
What are your hashtag best practices?
Core Principles for new community platform
Positive priming in warning messages
I need help to build a case for devoting resources to community building
Building member confidence to contribute, ideas and strategies
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